FAQs
General Questions
Simply choose the style and material of the bag you require from our product range, and contact us via email, phone, or by completing our online Request a Quote form.
Once we receive your enquiry, our team will prepare a detailed quotation tailored to your requirements.
For more information, please refer to our How to Order page for full details.
We supply high-quality custom-made and branded T-shirts, polos, pants, vests, jackets, hoodies, crewneck sweatshirts, coats, shirts, uniforms, workwear, and more.
To place an order, simply:
1. Select your preferred clothing style from our website,
OR
2. Send us a few detailed reference images of your desired clothing style.
Please also provide:
* Fabric composition (e.g. 100% cotton, polyester, poly-cotton)
* Fabric thickness (GSM / g/sm)
* Your logo artwork
* Quantity required (Minimum order: 50 units)
* Logo placement (front, back, sleeve, chest, etc.)
* Approximate logo size for embroidery or printing
* Delivery address
Once we receive your details, we will provide you with a formal quotation tailored to your requirements.
We promise to beat Australian supplier prices by approximately 15% to 30% without compromising on quality.
Yes, absolutely! If you have a physical sample, please post it to:
21 Crabbes Ave, North Willoughby, NSW 2068
Attention: May Yao
Please also email us your logo or artwork, required quantity, and sizing details (e.g. Small, Medium, Large, Extra Large).
Based on your sample and requirements, we will provide a formal quotation, including embroidery or printing options. With our own clothing manufacturing facility, we can source your preferred fabrics, customise sizes, and deliver high-quality printing or embroidery to match your exact needs.
The minimum order quantity for custom-made T-shirts, polos, shirts, pants, uniforms, jackets, hoodies, crewneck sweatshirts, coats, and workwear is 50 units per order.
For larger quantities, we offer more competitive factory-direct pricing, helping you maximise value and reduce your cost per unit.
For trial orders or repeat customers, we may offer more flexible minimum order quantities depending on the style and production requirements. Please feel free to discuss your needs with our team.
We accept payment via direct bank transfer or cheque.
For cheque payments, please send to:
21 Crabbes Ave, North Willoughby, NSW 2068
Attention: May Yao
Our bank details will be provided on your invoice for your convenience.
We offer transparent, all-inclusive pricing with no hidden costs. All quotations are provided in Australian Dollars (AUD) and typically include:
* Premium-quality bag manufacturing
* Professional artwork setup and printing plate charges
* Manual printing (each colour and position printed multiple times for superior clarity and durability)
* Sea or air freight shipping
* Australian customs clearance
* GST
* Ground floor delivery
Unlike many low-cost suppliers, we focus on consistent quality, clear printing, and reliable delivery—ensuring your products represent your brand professionally every time.
Please note: Prices are valid for 14 days due to fluctuations in raw material costs and exchange rates.
Final pricing may vary depending on your custom requirements, such as bag size, handle type, special packaging, custom tags or labels, barcodes, or other specifications. The more details you provide, the more accurate and competitive your quotation will be.
We offer professional in-house design services—valued at AUD $100 + GST—completely free of charge. Our team will refine your artwork and create a detailed mock-up to ensure you are 100% satisfied before proceeding to a pre-production sample.
There is no setup fee for standard silk screen printing. If printing plates are required for full-colour designs or woven polypropylene bags, the costs will be clearly specified in your quotation.
For silk screen printing, the print area typically covers up to 70% of the bag. Larger print areas, full-coverage printing, or solid background designs may incur additional costs.
For woven polypropylene bags, multi-colour designs are recommended. We charge approximately AUD $0.03 + GST per colour (up to 4 positions).
For silk screen printing, additional colours and extra print positions may incur a cost ranging from AUD $0.05 to $0.10 per unit, depending on the order quantity.
Please provide your artwork in high-resolution PDF, AI, or EPS format. Files created in Adobe Illustrator or CorelDRAW are preferred for best results.
⏱ Timelines start from final mock-up or sample approval
Custom-Made & Printed Bags
Urgent Orders
3–4 Weeks
Standard Orders
8–9 Weeks
Remote Areas
* 1–2 Weeks Delivery Time
Approval Requirement
Production begins after approval of:
* Physical sample OR
* High-definition sample images (front, back, and print quality)
Custom-Made & Printed Clothing
Standard Lead Time
3–4 Weeks
Lead time starts from final mock-up or high-definition sample approval (including embroidery or printing details).
Physical Sample to Australia (Optional)
* 10 Business Days
* Approx. AUD $88 (incl. GST) via FedEx
Recommended for larger orders to ensure accuracy before mass production.
Simple Process Timeline
1. Design & Mock-up
2. Approval
3. Sample (Physical or HD Images)
4. Mass Production
5. Shipping & Delivery
Please Note
Lead times may vary depending on:
* Order quantity
* Design complexity
* Peak seasons or public holidays
* Chinese New Year (Spring Festival) holidays
Please allow an additional 3–4 weeks during the Chinese New Year period, as factories are closed for annual holidays.
Lead Time for Custom Bags & Custom-Made Clothing
* Urgent Orders: 3–4 weeks
(From final mock-up or pre-production sample approval)
* Standard Orders:
* For orders of more than 500 custom-made and printed garments:
Please allow 9–10 weeks
(Most cost-effective option for bulk orders of bags and custom clothing, helping reduce air freight costs)
Sample Fees for Custom Clothing
* Digital Mock-up: Free of charge
* Physical Sample (with embroidery or printing):
AUD $100 + GST
(Fully refundable upon order confirmation)
* Shipping of Physical Sample to Australia:
AUD $80 + GST (Non-refundable)
Important Notes
* Lead times commence only after final mock-up or sample approval.
* Production timelines may vary depending on:
* Design complexity
* Order quantity
* Customisation requirements
* Please allow additional time during peak periods:
* May Day Holiday (May 1st): +7 days
* Chinese National Day (October 1st): +7 days
* Chinese New Year: +4 weeks
No, JPEG previews are provided free of charge as part of our standard order process.
Once you confirm that you would like to proceed, our in-house professional design team will prepare a detailed digital mock-up for your initial approval.
After you are 100% satisfied with the design, we will arrange a physical sample to be produced and provide you with high-resolution photos via email for your final approval.
We will not commence mass production until we have received your formal order confirmation.
Yes, we guarantee that all mass-produced items will match the approved pre-production sample in terms of quality and specifications.
If there are any manufacturing defects, claims must be submitted within 14 days of delivery. Once verified, we will provide full replacements for any faulty items.
We offer a wide range of high-quality materials to suit different budgets, branding needs, and product applications.
1. Paper Bags (150–300gsm White / Kraft Paper)
Made from thick, high-quality paper, these bags are biodegradable and offer a premium, customizable finish. Ideal for retailers, gift shops, cafés, takeaway stores, and eco-conscious branding.
A cost-effective option for short-term use and bulk orders.
2. Jute Bags
Made from natural jute fibres, these bags are durable, eco-friendly, and feature a rustic textured appearance. Ideal for sustainable brands, reusable shopping bags, and premium promotions.
Slightly higher in cost, but highly durable and environmentally friendly.
3. 100% Cotton Bags (6–16oz)
Soft, breathable, reusable, and easy to customise. Cotton bags are popular for grocery shopping, retail use, promotional events, and giveaways.
Affordable for mid-range budgets, especially for bulk orders.
4. Canvas Bags (8–16oz)
Made from heavy-duty cotton fabric, canvas bags are thick, durable, and long-lasting. Suitable for tote bags, grocery bags, and heavy-load use.
Higher initial cost, but excellent long-term value.
5. Non-Woven Polypropylene (PP) Bags
Lightweight, durable, odour-free, and cost-effective. These bags are easy to print on and widely used for trade shows, promotions, events, and retail shopping bags.
One of the most budget-friendly reusable bag options for large-scale promotions.
6. Woven Polypropylene (PP) Bags with Nylon Handles
Stronger than non-woven PP bags, woven polypropylene bags are waterproof, tear-resistant, and highly reusable.
Handle colours can be customised for large orders (up to 20,000 units) according to PMS colours.
We recommend vibrant full-colour designs for the best visual impact. Printing is highly cost-effective — approximately AUD $0.03 to AUD $0.05 + GST per colour for up to 4 printing positions, depending on quantity.
A durable and excellent value-for-money packaging solution.
7. Polyester Bags
Polyester bags are made from synthetic polyester fibres. These bags are lightweight, durable, wrinkle-resistant, and often water-resistant.
They are commonly used for shopping bags, promotional totes, backpacks, travel bags, and sports bags due to their strength and easy maintenance.
8. Oxford Fabric Bags
Oxford fabric bags combine durability with a classic structured appearance, making them ideal for everyday use and heavy-duty applications.
Commonly used for:
* School bags
* Pencil cases
* Cooler bags
* Backpacks
* Storage bags
* Travel accessories
Oxford fabric is strong, water-resistant, and highly practical.
9. Nylon Fabric Bags
Nylon fabric bags are lightweight, sleek, and highly water-resistant, making them ideal for travel and outdoor use.
They are widely used for:
* Shopping totes
* Travel bags
* Outdoor bags
* Sports bags
* Backpacks
Nylon offers excellent lightweight durability and weather resistance.
The most eco-friendly bag options include:
* Paper Bags
* Jute Bags
* 100% Cotton Bags
* Canvas Bags
* Hemp Bags
These materials are biodegradable, reusable, and durable, helping reduce environmental impact while maintaining strength and functionality.
Which one should I choose?
* For retail & short-term use:
Paper Bags – recyclable, cost-effective, and great for packaging
* For strong eco branding:
Jute Bags – natural look, highly sustainable, long-lasting
* For promotions & giveaways:
Cotton Bags – lightweight, reusable, easy to print logos
* For heavy-duty & long-term use:
Canvas Bags – thick, durable, premium feel
* For premium sustainability focus:
Hemp Bags – one of the most environmentally friendly materials available
Hemp bags are made from natural fibres derived from the hemp plant, one of the most sustainable and eco-friendly crops in the world.
Hemp grows quickly, requires very little water, and does not need harmful pesticides or chemicals, making it an environmentally responsible choice.
Key Benefits of Hemp Bags
* Highly Eco-Friendly – 100% biodegradable and one of the most sustainable materials available
* Very Strong & Durable – stronger than cotton and suitable for heavy items
* Reusable – long lifespan reduces the need for single-use bags
* Breathable & Natural – resistant to mould and odours
* Unique Natural Texture – gives a premium, organic look for branding
Best Uses
* Eco-conscious brands
* Premium reusable shopping bags
* Sustainable promotional products
* Fashion and lifestyle brands
Cost & Positioning
Hemp bags are usually higher in cost compared to cotton or non-woven bags, but they offer superior sustainability and durability, making them ideal for brands that want to highlight environmental responsibility.
What are hemp bags?
The most durable bag materials include:
* Woven Polypropylene (PP) – waterproof, tear-resistant, heavy-duty
* Canvas (heavyweight) – thick and long-lasting
* Oxford Fabric – strong, structured, and wear-resistant
* Nylon & Polyester – flexible, durable, and water-resistant
These materials are ideal for frequent use and heavy loads.
* Eco-friendly & recyclable
* Premium look for branding
* Easy to customise and print logos
* Aligns with sustainability regulations and customer expectations
Paper bags help businesses enhance brand image while reducing environmental impact.
* Payment via direct bank transfer or cheque
* Bank details provided on invoice
* For cheque payments:
21 Crabbes Ave, North Willoughby, NSW 2068
Attention: May Yao
To ensure the best fit, we recommend:
* Provide standard sizes: S, M, L, XL (or custom sizing)
* Share size charts or measurements if available
* Measure key areas:
* Chest / Bust
* Shoulder width
* Garment length
* Waist (for pants)
* Hip and inseam (for pants)
We can also customise sizing based on your requirements or samples – HERE
Shirt Size Chart
Pant Size Chart
Differences Between Cotton Rope Style, Core Wrap Style, and Commercial Same Style
Cotton Rope Style
The handles are made from cotton rope, with a load-bearing capacity of approximately 6–8 kg.
Core Wrap Style
The core wrap style adds a layer of woven tape around the outside of the handles, making them stronger and more durable. The bag shape also looks more premium, with a load-bearing capacity of over 15 kg.
Commercial Same Style
The commercial same style is similar to the core wrap style, with an outer woven layer added to the handles for extra strength. The bag shape is also more structured and attractive, with a load-bearing capacity of over 15 kg.
Note
Apart from the handle material and colour, the remaining specifications are generally the same, and all styles include a waterproof inner layer.
Click Here to View Three Different Handles’ Styles
We can custom-make jute bags with a variety of handle options to suit different styles, weight requirements, and branding needs.
Available Handle Options for Custom Jute Bags
1. Cotton Webbing Handles
Cotton Webbing Handles
Cotton webbing handles are made from flat woven cotton straps, offering a clean and modern appearance.
Features:
* Soft and comfortable to carry
* Strong and durable
* Professional retail look
* Available in different widths and colours
* Suitable for screen printing or custom colour matching
Best For:
* Promotional tote bags
* Retail shopping bags
* Corporate gift bags
* Premium reusable bags
2. Jute Fabric Handles
Jute Fabric Handles
Jute fabric handles are made using the same jute material as the bag body, creating a fully natural and eco-friendly appearance.
Features:
* Rustic and natural look
* Environmentally friendly
* Strong and durable
* Matches the bag material perfectly
* Ideal for eco-conscious branding
Best For:
* Organic product packaging
* Eco-friendly retail brands
* Farmers markets
* Natural lifestyle products
3. PU Leather Handles
PU Leather Handles
PU leather handles provide a more premium and fashionable appearance while remaining more affordable than genuine leather.
Features:
* Elegant and high-end appearance
* Comfortable grip
* Strong and stylish
* Available in different colours and finishes
* Creates a luxury retail presentation
Best For:
* Boutique shopping bags
* Fashion retail bags
* Wine bags
* Premium gift bags
Custom-Made Clothing
* MOQ starts from 50 units
Custom-Made Bags
* Premium Paper Bags — MOQ 2,000 units
Ideal for retailers, boutiques, cafés, restaurants, premium packaging, and fashion brands.
* Non-Woven Bags — MOQ 500 units
Odour-free, clean finish, and highly cost-effective.
* 100% Cotton Bags — MOQ 500 units
Eco-friendly and suitable for premium branding.
* Calico & Canvas Bags — MOQ 500 units
Budget-friendly cotton options for promotions and giveaways.
* Jute Bags — MOQ 500 units
Natural, durable, and eco-conscious.
* Oxford Fabric Bags — MOQ 1,000 units
Strong and water-resistant for cooler bags, storage bags, and school bags.
* Woven Polypropylene Bags — MOQ 3,000 units
Heavy-duty and ideal for vibrant full-colour printing.
* Machine-Made Non-Woven Bags & Bulk Cooler Bags — MOQ 5,000 units
Suitable for large-volume promotions and takeaway packaging.
* Custom Paper Cups, Food Packaging Boxes & Paper Bags with Handles — MOQ 2,000 units per style
Terms & Conditions
Pricing
All prices are quoted in Australian Dollars (AUD) and include:
* Custom bag manufacturing and professional artwork setup (high-resolution PDF, AI, or EPS files required)
* Printing, international shipping, Australian customs clearance, and GST
* Door-to-door delivery across Australia — no hidden import costs
Please note:
* Changes to size, handle type, or gusset may affect pricing
* Prices exclude special add-ons such as labels, hang tags, or barcodes (available upon request)
* Orders are confirmed upon online placement or written/email approval
* A cancellation fee of AUD $100 + GST applies once artwork setup has commenced
* If production has progressed to printing plate preparation or fabric purchasing, additional cancellation fees will apply based on the stage of production
Lead Time
* Standard production: 8–10 weeks from final mock-up or sample approval
Express options available:
* FedEx Express: 3–4 weeks
* Air Freight: 4–5 weeks
Samples:
* Physical sample delivery to Australia: approx. 10 working days (AUD $80 + GST)
* Digital sample photos (JPEG): Free of charge
Delivery & Seasonal Delays
While we aim to meet all delivery timelines, delays of 3–4 weeks may occur during:
* Peak seasons (July & October)
* Holiday periods (Christmas, New Year, Chinese New Year: mid-Jan to Feb)
We are not responsible for delays caused by customs clearance, weather conditions, or international logistics.
Guarantee & Quality Assurance
We guarantee that mass production will match your approved sample or mock-up.
* Any manufacturing faults must be reported within 14 days of delivery
* Eligible claims will receive a free replacement, remake, and re-delivery
Artwork & Printing
* Design Setup: Complimentary professional artwork setup and initial silk screen plates (valued at AUD $100 + GST)
* Digital Printing: Pricing includes up to 70% print coverage
* Full coverage or solid background designs require a separate quote
Artwork Changes & Plate Charges
* Once the mock-up has been approved and samples have been produced, any changes to artwork will incur additional costs
* For heat transfer full-colour printing on non-woven bags, a plate charge of AUD $200 + GST applies
* For woven polypropylene bags, plate charges range from AUD $200 + GST to $250 + GST, depending on order quantity
* For large-volume orders, plate charges may be waived or reduced at our discretion
Artwork Requirements
* High-resolution files (AI, EPS, PDF)
* Fonts outlined or supplied
* Clear logo placement instructions
* PMS colour codes for accurate colour matching
Next Step:
To proceed with your order, please:
Email your artwork and printing instructions to:
[email protected]
Yes, absolutely. Both options are available and can be fully customised.
Simply let us know your preferred handle width and length, and we will tailor them to perfectly match your bag design.
To help you visualise the difference, please click the link below to view photos of the two different handle types:
cotton webbing handles Cotton Webbing Handles Jute Fabric Handles
We provide the following 6 printing and branding methods for custom apparel:
1. Single-Colour Screen Printing
2. Multi-Colour Screen Printing
3. Heat Transfer Printing
4. Digital Printing (DTG / Inkjet Printing)
5. Puff Printing (3D Foam Printing)
6. Embroidery
Different printing methods suit different logo styles, quantities, colours, and fabric materials.
Examples:
* Single-colour screen printing
Best for simple logos and large quantities with lower cost.
* Multi-colour printing / Heat transfer printing
Suitable for colourful or complex logo designs.
* Digital printing (DTG)
Ideal for high-resolution full-colour artwork and smaller quantities.
* Puff printing
Creates a raised 3D effect for a modern fashion appearance.
* Embroidery
Premium, durable, and ideal for corporate uniforms, workwear, and polo shirts.
For corporate uniforms, waterproof jackets, and polos, the most commonly used methods are screen printing, heat transfer printing, and embroidery.
Production lead time is approximately 3–4 weeks from order confirmation.
Printing Methods
We manufacture a wide range of custom-made clothing, including:
* Workwear
* Corporate uniforms
* T-shirts
* Polo shirts
* Shirts
* Hoodies
* Sweatshirts
* Crewneck sweatshirts
* Pants
* Shorts
* Jackets
* Coats
* Vests
* Coveralls
Available fabric options include:
* 100% Cotton (180gsm–460gsm)
Soft, breathable, and comfortable.
* 100% Polyester
Durable, wrinkle-resistant, and often moisture-wicking.
* Poly-Cotton Blends
Combining the softness of cotton with the durability of polyester.
* Other Fabrics
Including silk, ice silk, quick-dry fabrics, and specialty materials.
We provide high-quality custom-made clothing with your branding at highly competitive factory-direct prices.
Lead Time
Our standard production lead time is approximately 3–4 weeks from sample approval.
For large orders (approximately 500–1,000+ units), standard sea freight production may help reduce shipping costs by approximately AUD $1–$2 per garment compared to urgent air freight options.
The minimum order quantity for custom-made and branded premium paper bags is 2,000 units per design
The same MOQ generally applies to custom-branded paper cups, food packaging paper boxes, and other paper packaging products.
We offer a wide range of paper materials to suit different budgets, applications, and branding requirements.
White Cardboard
Premium smooth white surface, ideal for high-quality printing and luxury retail packaging.
Available thicknesses:
230gsm
250gsm
300gsm
Kraft Paper (Brown & White)
Strong, natural-looking, environmentally friendly paper suitable for retail, food packaging, and promotional use.
Available thicknesses:
150gsm
180gsm
200gsm
230gsm
250gsm
Yes.
We can manufacture paper bags using different paper thicknesses depending on your requirements, subject to minimum order quantities and material availability.
If you require a specific thickness outside our standard options, please advise:
Paper type
Preferred GSM (thickness)
Bag size
Quantity required
Our team will confirm feasibility and provide a quotation accordingly.
Handle Options
1. Twisted paper handles
Twisted paper handles
2. Flat Paper Handles
Flat Paper Handles
Difference Between Twisted Paper Handles and Flat Paper Handles
3.Cotton webbing handles
Cotton webbing handles
4. 3-Strand Twisted Rope Handles
Strand Twisted Rope Handles
5.Woven Webbing Handles
Woven Webbing Handles
6. Polyester Nylon handles
Polyester Nylon handles
Polyester Nylon handles
Polyester Nylon handles
Polyester Nylon handles
7. Robe Handles
Robe Handles
Robe Handles
8. PU Leather Handles
PU Leather Handles
9. Polyester Ribbon Handles
Polyester Ribbon Handles
Polyester Ribbon Handles
